AbleSync
Award pay and Xero Payroll
Calculate SCHADS award pay with PAYG and super from approved timesheets, and sync pay runs to Xero Payroll for Single Touch Payroll Phase 2.
Your brand on every screen, not ours
Run your NDIS business under your own brand.
Your staff open your app, at your web address, with your name, logo and colours. Rostering, verified shifts, NDIS shift notes, incidents and compliance, all in one place. Set up in a few minutes. Plans from $49 a month.
Your name, logo, colours and app, all under your brand.
Try a brand colour
Live in a few minutesNo demo call, no setup fee
Unlimited participantsOn every plan
Hosted in SydneyAustralian data residency
Verified shiftsGPS start and NDIS checks
How it works
One shift, start to finish, in one system.
Every step of a support shift connects to the next, so details are entered once and nothing slips through.
8:30 am
The roster is confirmed
Coordinators see who’s free as they build the week. Staff with expired checks or a clash can’t be rostered, short breaks are flagged, and every change is confirmed by the worker.
8:56 am
The shift starts on site
The worker confirms the participant and the address. Time and GPS position are recorded as proof, and anything unusual is flagged for review.
12:50 pm
Notes and checks before finishing
A shift can’t end until the progress note, medication, incidents and restrictive practices are recorded. Reportable incidents start the NDIS Commission clock automatically.
1:02 pm
The timesheet is checked
AbleSync compares the actual times and location with the roster. On-time shifts are approved automatically. A late finish, an incident or expenses wait for a manager, with the reason shown. Pay runs and Xero Payroll are coming soon.
Rostering
A roster your team can trust.
Build the week on one screen, see who’s free before you assign anyone, and publish to everyone’s phone at once. Workers confirm every change, and they only ever see the participants they’re rostered with.
- Availability, leave and clashes checked as you roster
- Open shifts offered to eligible staff, and the first to accept gets it
- Repeating shifts, copy last week and drag to reassign
- Reminders before every shift, and a heads-up when a change goes unseen
Compliance
Ready whenever the auditor asks.
Worker screening, WWCC, first aid and training are tracked with reminders before anything expires. Policy acknowledgements sit alongside every check, so when an auditor asks, the evidence is already in one place.
- Reminders at 30, 14 and 0 days
- Expired credentials block rostering automatically
- See who has read every current policy
- Every shift note, incident and acknowledgement kept on record
Document library
Policies your team actually reads.
Upload the policies you already use, write new ones in AbleSync, or link to trusted sources. Staff read them on their phone and confirm with one tap, and you can see exactly who still needs to read each version.
- Official NDIS Commission guidance built in, linked to the current version
- Every change saved as a new version
- Review dates with reminders before they lapse
- Managers-only folders for insurance and registration
Coming next
What we’re building next.
These are in development and will be included in your plan at no extra cost. We’ll show them here with real screenshots as soon as each one is ready.
NDIS billing
Turn approved shifts into billing lines priced against the NDIS Pricing Arrangements and Price Limits, ready to claim or invoice.
Phone notifications
Roster changes and shift reminders appear on your team’s phones, even when the app is closed.
Security and privacy
Participant information stays private.
Disability support records are among the most sensitive information a business holds. Here’s how AbleSync looks after them.
Stored in Australia
All participant and staff records are stored in Sydney, Australia, and never leave the country.
Private by design
Support workers only see the participants they’re rostered with. This is enforced by the database itself, not just hidden on screen.
Isolated and encrypted
Every provider’s data is kept separate and encrypted in transit and at rest. Automated security tests try to cross between providers and must fail.
Records you can rely on
Shift notes, incidents, attendance and policy acknowledgements are stored with who and when, as evidence for the NDIS Practice Standards.
Access built for every role
OwnerAdministratorCoordinatorSupport workerParticipantFamily or nominee
Pricing
One price for your whole team.
Priced by team size, not per person. Unlimited participants, no setup fees, no lock-in. 14 days free.
Starter
1–10 staff
$49per month
+ GST
+ GST
$53.90 a month including GST
Team
11–25 staff
$129per month
+ GST
+ GST
$141.90 a month including GST
Unlimited
26+ staff
$299per month
+ GST
+ GST
$328.90 a month including GST
Every plan includes everything
- Unlimited participants
- Branded staff app
- Rostering, shifts and timesheets
- Shift notes and incidents
- Compliance and documents
- Pay runs · soon
- Client portal for families
Website care will be an optional add-on (coming soon). Your domain and email, such as Google Workspace or Microsoft 365, stay in your name and are paid directly by you.
Start your free trial14 days free · No credit card required
Compare with per-user pricing
Many NDIS platforms charge for each person who logs in. Tap a plan or move the slider.
Per-user platform at $13 per user$104/mo
AbleSync Starter$49/mo
$660 saved every year
Per-user figures use a publicly listed mid-tier plan for Australian NDIS software: $13 per user per month, billed annually, with a minimum of five users (checked October 2026). All prices exclude GST.
How quickly can we start?
Straight away. Enter your business name, create your login and your portal is live at yourname.ablesync.com.au. A setup guide then walks you through your business details, branding and inviting your team.
What does it cost?
It depends on the size of your team: Starter is $49 a month for up to 10 staff, Team is $129 for 11 to 25 staff, and Unlimited is $299 for 26 or more (all plus GST). Every plan has every feature and unlimited participants, and features we release later, like pay runs and the client portal, are included at no extra cost. Website care will be an optional add-on. There are no setup fees and no lock-in contract.
Do support workers need to download anything?
No app store needed. Workers open their invitation, set a password and add your app to their home screen on iPhone, Android, Windows or Mac. Shifts and care notes stay available with patchy signal, and end-of-shift notes are saved on the phone until they’re back online. Notifications appear in the app today; phone push notifications are coming soon.
Can support workers see every participant?
No. Workers only see the participants they’re rostered with, and access ends automatically a week after their last shift. This is enforced by the database itself.
Does AbleSync do payroll?
Partly. Today AbleSync turns every verified shift into a timesheet, approves on-time shifts automatically, and lets you review, adjust and export the rest for your payroll. Award pay with PAYG withholding and super, and a sync to Xero Payroll for Single Touch Payroll Phase 2, are in development.
Do we get a website too?
Every provider gets a free address, like yourbusiness.ablesync.com.au, with a simple home page and sign-in for your team. Already happy with your website? Keep it, and put your app on app.yourbusiness.com.au. Want a new or better website? Our team can build it for you, from $499 + GST, with enquiry and referral forms that arrive straight in your app. See how connecting your domain works.
Start with your business name.
You’ll be inside your own workspace in a few minutes, with no demo call and no credit card.